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Skills

  • Exceptional soft skills and customer service developed through employment in the service sector.

  • Solid organization skills and a commitment to meeting established deadlines.

  • Familiar and proficient with computer programs such as Microsoft Office.

  • Comfortable and confident with communication and presentation skills.

  • Proven ability to work independently, using judgment to set priorities.

  • Finely honed time-management and multi-tasking skills.

  • Proven ability to work effectively in a team environment.

  • Very ambitious, eager to learn, and eager to excel.

  • Very efficient and detail-oriented.

  • Fluent in Polish and English.

Certifications

  • SmartServe Certification.

  • Holder of full F-Class license.

  • First Aid & CPR Certification, Red Cross: Dealing with everyday emergencies.

  • Completion of WHIMIS training.

  • Bronze Cross: Lifeguard training I.

  • Bronze Medallion: Lifeguard training II. 

Awards

  • Youth Philanthropy Initiative Award Recipient: Created presentation for a local charity and won five thousand dollars towards their programming and initiatives.

  • Permanent Honor Roll, Eastview Secondary School.

  • Rexall award for History Scholar: Highest grade in high school history course.

  • RCM Piano Curriculum Eighth Grade, Theory and Practical: Royal Conservatory of Music, credit awarded, Honor Award.

Work Experience

Instructional Designer, eLearning, Scotiabank

Working for Scotiabank has allowed me to improve upon my skills in design, presentation, and research. In addition, employment in the Learning Transformation department has allowed me the privilage of being exposed to the workings of some of the leading Learning Design professionals in the industry. I worked tirelessly to support my team, create job aids, resources, and customer service programming for both existing customer service employees and incoming Scotiabank new hires. 

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Learning Transformation Officer, Scotiabank
Working for Scotiabank has allowed me to improve upon my skills in design, presentation, and research. In addition, employment in the Learning Transformation department has allowed me the privilage of being exposed to the workings of some of the leading Learning Design professionals in the industry. 
I worked tirelessly to support my team, create job aids, resources, and customer service programming for both existing customer service employees and incoming Scotiabank new hires. 

Ride Safe Program Supervisor, University of Waterloo 

Being part of the Shuttle program revitalization process has allowed me to employ my skills in processing incoming job applications, interviewing, and hiring candidates. I also managed marketing and raising awareness for the service, which is an ongoing process. 
In addition to day-to-day administration, my position involved shuttling students home safely in the Kitchener-Waterloo region, providing excellent customer service and dealing with customer complaints.
Managed marketing and raising awareness for the service.

 

Leasing Specialist, Domus Student Housing Inc                

Working as a Leasing Specialist for the largest student housing company in the area gave me a great deal of experienece with event planning, marketing, sales, and implementation. I consulted with potential clients and found housing to match individual needs, processed incoming job applications and selected interview candidates.
In addition to special projects and initiatives, I completed daily tasks, such as explaining legalities of the lease, answering emails, phone calls, collecting money, etc

 

Regional Manager, Advantage College Painters                

As the Regional Manager for Advantage College Painters, I had a lot of responsibility with regards to running the day-to-day- operations of a business; I wrote job postings, selected candidates, conducted interviews, and I was responsible for hiring.
I designed and implemented the training of new employees, processed payroll, schedule making, all other administration, with a focus on customer service and sales.

 

Parking Control Officer, University of Waterloo                

Sales Associate, Winners                                                            

Sales Associate, Zellers                                                                

Hostess, Crazy Horse Bar and Restaurant

Board Member, KW Seniors Day Program  
In my role as a Board Director, I attend board discussions, policy reviews, and  program revision meetings, focusing on implementation and design of improving programming.
In addition, I conduct research and analysis in order to determine what the best moves for the organization will be.

 

Event Coordinator, Terrace on the Square

Twice weekly, I organized and implemented activities for residents, including the running and management of ‘Games Night’.
I specialized in planning, management, and customer service.

 

Volunteer, Barrie Public Library 
Throughout my highschool career I taught and mentored young children in order to improve their literacy.

I also spent time organizing books and did various administrative work.
I provided customer service and communicated with teachers and parents with the goal of communicating the child's progress among all interested parties. 

Volunteer Experience

TimeLine of Co-op Positions

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